If a parking meter is not operating correctly, you must notify the Police Department at the time you first park and discover the malfunction. If you already loaded money into the meter, you may remain parked for the duration of the meter allowance. Please call (608)253-1611 and be prepared to provide the specific location, a description of the issue, and your license plate number. The Police Department will send a parking technician to check the meter/kiosk, if a malfunction is noted, any citation issued to you will be voided. Citations issued as a result of an unreported malfunction cannot be voided.